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Data Resolution > Partners
 

Microsoft Partners are searching for ways to provide additional services and value-added support options to their clients. Data Resolution provides a deep set of complimentary services to those Partners with our Dynamics Hosting Program.   Microsoft Partners find that by working with us they can focus on their core competencies rather than building and trying to manage a data center. With our program, the end user gets their applications, their internal IT resources continue to add value to the wider corporate plan, and the Microsoft partner gets the professional services opportunity.  

Businesses looking for a hosted solution are driven by these primary needs:

·         Integrated customer information and communication across multiple locations and time zones.

·         Access to a full 360° view of each customer from anywhere at any time

·         Minimal upfront investment in new technology and application solutions.

·         24/7 Technical Support desk team that allows the customer to focus on their business

·         Rapid deployment and implementation for all Microsoft Products and Dynamics.

 

With the Data Resolution Hosting Solution, your company is more nimble, responsive, and able to adapt more rapidly to changing market or industry conditions.

 

The Changing Face of Business

Being customer centric today includes a wide range of strategies, approaches and ideas. Despite different backgrounds and focus, the major objective is to improve the ability of enterprises to react swiftly to changing customer needs and to address the heterogeneity of demand more efficiently.

As a result, organizations have to optimize their business process by relying heavily on technology. In particular, organizations will have to count on technology to deliver visibility into streamlined operational and supply chain efficiencies, mainly so organizations can retain existing sales opportunities. Our solutions provide you and your team with the leverage to react quickly to changing market pressures.

 

There are many scenarios where a hosted option solves specific pain points your company may be experiencing. We understand those problems and have spent a lot of time producing a solution that helps. Our experts can address any of the questions and reservations your team may have. Whether the right solution involves one application or several, one of our base packages or a tailored solution – we are here to assist.

 

It’s not just about the business day anymore. Your customers and users constantly need access to their applications and data. This “always on, always connected” mentality has become the backbone of how business is done today. Our hosted solutions bring those applications to you – where and when you need them. We manage the servers and data center; you focus on your core competencies.


 

With a Data Resolution Dynamics Hosting solution, you can choose from any of our applications to form the solution that is right for you and your business. 

Maybe your business needs Dynamics GP for finance, Dynamics CRM for sales and service, and then Exchange for your email – we have a solution for you. Later you decide to add Blackberry’s to the mix for your team – we can handle that too.  Your business grows and you need to add a couple new users – just contact us and we’ll take care of it right away. Downsizing and need to reduce user licenses – contact us and the reduced user count will show up on your next monthly invoice. 

Whether you have 20 users and need a flexible hosted solution or 1000 employees positioned all over the world, we can tailor a solution that fits your needs and provides you the scalability and efficiency you need to be successful. 

 

Predictable costs, reliable results, and a comprehensive set of services are some of the key benefits of hosting your business-critical applications. Data Resolution can take complete accountability for your entire solution: hosting, managing and supporting your system.

 

Hosting Options

Data Resolution offers two key options for hosting –

 

S+S (Software Plus Service) allows the client to purchase any combination of software licenses and\or servers and have them hosted and managed in our data center. Benefits include:

Ø Single license cost (plus annual maintenance renewals)

Ø Purchased items are owned by client and can be moved

Ø Infrastructure professionally managed

 

SaaS (Software as a Service) allows us to provide you and your client with the applications, add-on software, and system they need on a monthly per user basis. Benefits include:

Ø Nothing to buy

Ø Short lead time between decision and provisioning

Ø Quickly add or subtract user accounts as business warrants

Ø Data is owned by client and fully protected and backed up by IDR

Ø Client or user location is irrelevant

Primary Applications Hosted

-Microsoft Dynamics

·  Microsoft Dynamics AX 2009

·  Microsoft Dynamics NAV

·  Microsoft Dynamics CRM 4.0

·  Microsoft Dynamics GP

-Microsoft Exchange Server 2007

-Microsoft Office SharePoint Server     

  2007

-Microsoft Office applications

-BlackBerry Enterprise Server

-Other options available