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February 15, 2019 By Carol Scheafer

IT Support and Management Simplified

At Data Resolution, we understand how precious your time is. While your computer network is crucial to your business’ success, you have more important issues to deal with. Our fully managed program is the ideal solution for organizations that demand the utmost in network reliability and quality service. Our team ensures your computer network is running predictably, optimally, and securely.

We provide your company with total IT support and management for a fixed monthly price. This allows you to take advantage of all the benefits of an internal MIS department for a fraction of the cost of staffing one yourself.

Our services reduce the business impact of IT failures by minimizing their occurrence. Any unforeseen issues are dealt with quickly. We cover all aspects of your network including security, data protection, applications, and hardware.

When you outsource the management of your IT resources to us, we look upon it as a partnership. Our comprehensive approach allows us to act as your IT department. By optimizing your network’s performance, we ensure it works at peak efficiency and reliability levels, allowing you to focus on running your business.

Benefits of Our Fully Managed Service

Our services have numerous benefits for organizations of all shapes and sizes. Some of the most notable benefits include:

  • Increased Productivity
    Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures
    Combining preventative maintenance and remote monitoring allows us to minimize failures that could impact your business. This ensures your network always behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance
    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents your organization encounters.

What’s Included

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Backup Software Updates
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

Let Data Resolution show you how our Fully Managed Services can benefit your business. Please contact us for more information.

 

Filed Under: Company News Tagged With: IT infrastructure maintenance, IT outsourcing, IT services, IT system maintenance, managed service, managed service provider, managed services

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