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Are Managed Services Right for Your Business?

From smart phones to desktop computers, organizations rely on technology to complete a number of business processes. Without proper maintenance these systems can go down, affecting productivity and the ability to perform certain tasks. Even a few minutes of downtime can cost a business a significant amount of money. It’s crucial that businesses do all they can to ensure systems and devices stay up and running.

IT Experts

Many companies hire in-house IT staff to perform system maintenance and repairs. While this is an effective solution, it can be difficult to locate quality staff. It’s important that businesses hire experienced individuals if they wish to remain online and connected. Unfortunately, without the proper resources, organizations often don’t know what to look for when searching for IT professionals.

In addition to locating and training IT staff, businesses must keep these individuals on the clock full-time to keep systems operating at maximum efficiency. This can get quite expensive. Most companies simply do not have the resources needed to locate, train, and employ a full-time staff of IT experts.

Managed Services for Businesses of all Shapes and Sizes

Outsourcing to an experienced managed services provider allows organizations to take advantage of all the benefits of an IT team, without the added expense and hassle of hiring and maintaining IT staff in-house. Data Resolution has several years of experience providing quality managed services to businesses across a wide range of industries. Our team provides all necessary updates to ensure optimal performance and prevent a number of security issues caused by improper maintenance.

We monitor and manage all devices including desktops, laptops, and mobile devices. Constant monitoring allows us to catch a variety of issues before they are able to cause a problem. Our services reduce downtime, increase security, and ensure operations continue as normal.

At Data Resolution, we understand that each business is unique. This is why we offer a wide range of managed services. We work directly with each of our clients to evaluate their needs and develop a customized managed service solution.

Please contact us to learn how managed services can benefit your business.

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Getting the Most Out of Dynamics CRM

Dynamics CRM is a powerful customer relationship management system, used by organizations to manage communications and interactions with existing and potential clients. Dynamics CRM can help an entire organization stay connected to leads and opportunities while streamlining processes and improving productivity among employees.

About Dynamics CRM

Dynamics CRM is a multi-faceted platform. It provides all the tools needed to develop, improve, and retain customer relationships. This is crucial to the success of every business. Dynamics CRM is integrated to allow organizations to make the most of their business relationships.

When used properly, Dynamics CRM provides staff and management with a centralized program where they can easily track and monitor customer interactions. Everything needed is available in one convenient location in an easy to read and understand format. This makes it possible for users of all abilities to use the system regardless of their previous knowledge or experience with similar technology.

Configuration of the CRM allows for the automation of marketing interactions. This helps ensure the right message reaches the right person at exactly the right time.

When provided in the cloud, Dynamics CRM allows users to access and record data from any location in the world. This is ideal for users that travel to meet with clients or potential clients. Dynamics CRM ensures everyone within an organization is always on the same page. When used regularly, the CRM eliminates the chance of delays caused by lost leads or lack of follow-up.

When used properly, Dynamics CRM provides organizations with the information needed for growth and success in the business world. However, organizations must learn how to properly use the system if they wish to realize all of its benefits.

Getting the Most Out Of Dynamics CRM

In order for companies to get the most out of their CRM, they must record every single interaction and communication.  Failing to record these interactions can lead to confusion. Users might contact potential clients multiple times without realizing they already have. This repeated communication can leave the receiving party thinking that your organization lacks order and communication. This is not beneficial to anyone.

Data Resolution has over twenty years of experience working with Dynamics solutions. We can help your business get the most out of Dynamics CRM. Please contact us for more information.

 

 

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Choosing a Dynamics Hosting Provider

Microsoft Dynamics allows organizations to automate a number of processes. This powerful ERP provides multiple benefits for businesses both large and small. However, management of this ERP can be difficult for IT teams already burdened with multiple maintenance tasks. This is a big part of the reason why several organizations today have chosen to make the switch to the cloud. Moving to the cloud provides a scalable, secure option for businesses of all shapes and sizes.

When provided in the cloud, users can monitor and manage business operations from any location in the world. This makes it possible for users to work remotely, improving worker satisfaction and retention rates. Everything you need is available when you need it from any device that connects to the Internet including a smart phone, desktop, or laptop computer.

Choosing a Dynamics Hosting Provider

You need to take care when choosing a Dynamics hosting provider. It’s important to find a provider with extensive experience supporting the Dynamics environment. Choosing a company that offers managed hosting services helps ensure that necessary maintenance takes place. This is important to the performance and security of your ERP.

Data Resolution has over twenty years of experience providing Dynamics hosting to organizations across a wide range of industries. Our hosting services include Microsoft Dynamics installation, upgrades, patch management, enterprise rollout, and more. We are proud to be a Microsoft-certified managed hosting provider. Our services can save your organization a considerable amount of time, money, and resources over handling Microsoft Dynamics management in-house.

Comprehensive Dynamics Hosting Services

Data Resolution provides a wide range of Dynamics hosting services, each designed to improve performance, reduce costs, and minimize the complexity of managing a rapidly evolving IT environment. Our services include managed hosting, managed applications, and managed cloud.

Data Resolution works directly with each of our clients to develop a cloud hosting solution that meets their needs and requirements. We have years of experience providing quality service and customer support. Our help desk is always just a phone call away.

Please contact us to learn how our Dynamics hosting services can benefit your business

 

 

 

 

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Comprehensive Cloud Solutions – Why Choose Us?

In today’s fast paced world, it’s more important than ever before that companies have access to data at all times. The right cloud solution can enable your organization to access data securely from any device that connects to the Internet. This simplifies data management and makes it possible to perform a number of business operations without ever stepping foot in the office.

When choosing a cloud solution provider, it’s important to find a company that offers comprehensive cloud solutions and disaster recovery services. This helps ensure data is protected in the event of a natural disaster or malicious attack against your company.

Experienced Cloud Solution Provider

Data Resolution has over twenty years of experience providing cloud solutions and managed services to businesses across a wide range of industries. We understand the strict requirements organizations face when keeping data safe and systems connected.

Ensure Compliance with Industry Standards

Several industries face strict compliance regulations. When you work with Data Resolution, we monitor all systems for compliance issues. This helps ensure compliance with industry standards including:

  • PCI
  • SOX
  • HIPAA
  • GLBA
  • NERC
  • FERC
  • FISMA
  • SEC
  • IRS Regulations

Continuous Access to Data and Systems

Most companies require instant access to data. Data Resolution performs SQL, file, and server backups nightly. We archive data every eight days and store it for seven years. We provide full restoral every 24 to 48 hours. This helps ensure your business can always access what you need, when you need it. We offer a variety of disaster recovery services. Our team works hard to ensure your data remains protected.

Cloud Services for Businesses of all Shapes and Sizes

Our cloud services include Dynamics software and network support services, server failover to a single datacenter, Disaster Recovery, and hosting for the entire line of Dynamics Solutions including:

  • NAV
  • GP
  • AX
  • SL

We also offer a full range of Managed Services. This helps ensure systems run at peak efficiency and remain online and connected. Please contact us to learn how our comprehensive cloud solutions can benefit your business.

 

 

 

 

 

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When Is The Best Time to Move To The Cloud?

It seems like organizations everywhere are moving some or all of their operations to the cloud. This makes sense, as the cloud offers multiple benefits for businesses of all shapes and sizes.

If you still haven’t made the switch, you might be wondering when to make the move. The ideal answer is yesterday. Businesses that do not launch into the cloud are already falling behind their competitors. This is true for almost every industry. The best way to keep a competitive edge is to make the switch as soon as possible.

Benefits of Moving to the Cloud

Cloud technology offers a number of benefits for organizations today. Moving to the cloud frees up the time and resources spent on an on-premise solution. Cloud services cost less, as organizations only pay for what they use. Migration to the cloud also increases security. In fact, 94% of businesses report an increase in security after making the switch to the cloud. This is especially beneficial for companies that must meet strict requirements when it comes to handling sensitive information about their clients.

Moving to the cloud allows for better allocation of staff and resources. Staff can work remotely, increasing the efficiency of a number of operations.

Authorized users can access information from a mobile phone, tablet, or computer. Mobile access provides a high level of flexibility for both management and employees. Decision-makers can consult real-time data at any time, from any location in the world. Employees become more productive when they can access data from their mobile device, as opposed to traveling back and forth between workstations and computers.

Moving to the cloud streamlines business processes and automates a number of processes. This creates an opportunity for growth by allowing management to focus on growing their business as opposed to system upgrades and maintenance.

Comprehensive Cloud Hosting Services

Data Resolution provides a wide range of cloud hosting services for both small businesses and large organizations. We work directly with each of our clients to develop a plan that meets your individual needs and requirements. Please contact us for more information.