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IT infrastructure maintenance

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Ensuring Business Continuity

Organizations today must take care to ensure operations can continue if a disaster occurs. Unfortunately, many companies do not have an effective business continuity plan in place. These businesses face costly downtime and possible closure in the event of a natural disaster or malicious attack. This is why it’s so important to take the steps needed to protect your business.

Disasters Cost Companies Hundreds of Thousands of Dollars Each Year

A disaster can cause IT systems to go down. While you can replace many of these systems , you cannot replace the data stored on them. This might include invoices, payroll information, or other systems necessary to complete daily operations. Without access to data and systems, employees are forced to sit around and wait, costing the company hundreds of thousands of dollars in lost productivity and lost business opportunities.

Companies should never take a wait and see approach to disasters. This will only lead to problems. Disasters can strike at any time, usually without warning. It’s crucial that your company prepares well in advance.

Disaster Recovery and Backups

Disaster recovery and regular backups are an important part of any business continuity plan.  Having data and systems fully backed up ensures you always have access to data, regardless of the type of disaster or situation.

There are several different types of backups available for businesses today. Businesses can choose to backup data in one or more locations. By having more than one backup, you can rest assured that you’ll maintain access, even if a natural disaster affects more than one location.

Anti-Virus Solution

In addition to maintaining backups, it’s a good idea to ensure adequate protection of systems from viruses and malicious attacks. A quality anti-virus program can help protect data and IT systems from a wide range of attacks. However, these programs aren’t fool proof. Attackers create new viruses all the time. It can take time for anti-virus software to catch up. This is why you need to implement multiple measures to protect your data and systems.

Data Resolution can provide you with the services needed to ensure business continuity. We utilize the very best disaster recovery and anti-virus solutions available today. Our services are backed by years of experience.

Please contact us for more information.

 

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IT Support and Management Simplified

At Data Resolution, we understand how precious your time is. While your computer network is crucial to your business’ success, you have more important issues to deal with. Our fully managed program is the ideal solution for organizations that demand the utmost in network reliability and quality service. Our team ensures your computer network is running predictably, optimally, and securely.

We provide your company with total IT support and management for a fixed monthly price. This allows you to take advantage of all the benefits of an internal MIS department for a fraction of the cost of staffing one yourself.

Our services reduce the business impact of IT failures by minimizing their occurrence. Any unforeseen issues are dealt with quickly. We cover all aspects of your network including security, data protection, applications, and hardware.

When you outsource the management of your IT resources to us, we look upon it as a partnership. Our comprehensive approach allows us to act as your IT department. By optimizing your network’s performance, we ensure it works at peak efficiency and reliability levels, allowing you to focus on running your business.

Benefits of Our Fully Managed Service

Our services have numerous benefits for organizations of all shapes and sizes. Some of the most notable benefits include:

  • Increased Productivity
    Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures
    Combining preventative maintenance and remote monitoring allows us to minimize failures that could impact your business. This ensures your network always behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance
    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents your organization encounters.

What’s Included

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Backup Software Updates
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

Let Data Resolution show you how our Fully Managed Services can benefit your business. Please contact us for more information.

 

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Disaster Recovery as a Service (DRaaS)

At Data Resolution we understand how important it is that our clients always have access to their data. Unfortunately, disasters happen all the time. Regardless of whether it’s a flood, earthquake, fire or malicious attack, without proper preparation, you stand to lose a lot of data. This can affect your ability to complete normal business operations.

Disasters cause massive amount of downtime. Every second of which can lead to significant loss for your business. It’s important to ensure you’re properly protected.

Data Resolution Offers Disaster Recovery as a Service (DRaaS)

Through years of experience, Data Resolution has learned what works and what does not when it comes to disaster recovery. Through this experience we are able to offer the most advanced solutions available today.

Data Resolution utilizes state-of-the art disaster recovery management software as part of our comprehensive data protection and availability strategy. The Backup and Replication software we use is the industry-leading backup and replication solution for virtual servers and applications. It is simply the best solution available today, as it offers unique advantages for customers running both VMware and Hyper-V virtual machines.

Our Disaster Recovery software provides the following benefits for our clients:

  • Cost-effective solution
  • Faster image-based of VMware or Hyper-V virtual machines
  • Integrated off-site replication of images to our secure datacenters
  • Flexible and fast recovery (Failed VM recovery in minutes)
  • Recover application items from Exchange, SharePoint, Active Directory, and storage snapshots
  • Supports multi-hypervisor environments
  • Scales to thousands of VMs
  • Compatible with Data Resolution’s physical server protection technology
  • Supports desktop and notebook backup 

When you work with Data Resolution, our Data Recovery as a Service (DRaaS) includes:

  • Local backup with a retention policy
  • Local instant recovery capability
  • Remote backup with a retention policy
  • Remote datacenter-based failover capacity

You can never be sure when disaster might strike. Are you prepared if one occurs? Data Resolution would like the opportunity to show you how our DRaaS can benefit your business. We work directly with you to determine a solution that fits your individual needs and requirements. Our services are scalable and provide significant value. Please contact us for more information about DRaaS.

 

 

 

 

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IT System Maintenance – Why Outsourcing Makes Sense

Organizations today face unique challenges when it comes to managing their IT environment. These organizations are often responsible for a large number of IT systems and infrastructure. Without proper maintenance, systems can easily go down, causing costly downtime and reducing earning potential. It’s crucial that organizations do all they can to keep IT systems running at peak efficiency.

In-House VS Outsourcing

Until a few years ago, it was common for businesses to have their own IT department. Unfortunately, many organizations have begun cutting their IT department in an effort to save money. While doing so avoids the high costs involved with finding, hiring, training, and maintaining a team of skilled individuals, without proper IT maintenance, organizations stand to lose a significant amount of money.

In an effort to keep systems operating, organizations often put the responsibility of maintenance on their staff. However, this requires employees to stop what they’re working on to perform system maintenance and run updates. As businesses grow, employees typically have multiple responsibilities. On a busy day, IT system maintenance can quickly get put off or forgotten. This can lead to major issues when systems go down.

Outsourcing to a qualified managed service provider provides organizations with access to the knowledge and experience of skilled IT professionals, without the high cost involved with hiring an in-house IT department. In addition to reduced costs, outsourcing ensures that systems remain healthy. This is crucial to the success of every organization today.

Services may vary based on the provider you choose. It’s important to select a company that is able to provide comprehensive IT maintenance and repair. A quality provider will perform all necessary patches, upgrades, and system maintenance on all IT systems including desktops, laptops, and mobile devices.

Maintenance of IT Systems and Infrastructure

Data Resolution offers IT system maintenance for reasonable, fixed firm rates. Our services are designed to keep IT systems and infrastructure up and running. This prevents costly downtime, reduces burden on staff, and ensures that systems are operating when you need them most.

Our team has years of experience and is well prepared to offer organizations of all shapes and sizes a wide range of managed services. Please contact us for more information.

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Management and Maintenance of the IT Environment

Companies today face many challenges when it comes to the management and maintenance of IT infrastructure. As technologies evolve, keeping IT systems up and running is often crucial to success. Unfortunately, many companies do not have the time or resources needed to adequately maintain their IT systems and infrastructure. This can lead to numerous problems, significantly affecting a company’s earning potential and reputation.

When IT systems go down, it is impossible for staff to properly communicate with customers and potential customers. This leads to costly downtime and can have a negative impact on customer service. This type of situation must be avoided.

Many companies attempt to save money by making employees responsible for IT system maintenance. Unfortunately, most employees will put system maintenance on the backburner as they complete other tasks. This creates a snowball effect as unresolved problems continue to stack up.

Hiring an in-house IT department is not typically an option for companies today. In fact, several larger organizations have already begun cutting their IT department in an effort to save money.

IT outsourcing can help these companies manage and maintain their IT systems and IT infrastructure, without the high costs associated with locating, training, and hiring a full-time IT department.

A Better Solution

Data Resolution offers IT outsourcing to companies across a wide range of industries. Our team of experienced IT professionals provide support and maintenance of IT systems, cloud services, and IT infrastructure. Our services are designed to help keep systems up and running. Our team provides IT support 24 hours a day, 7 days a week, 365 days a year. This helps ensure that systems never go down.

In addition to helping maintain IT systems and infrastructure, outsourcing provides access to a wealth of knowledge from IT professionals. These individuals are experts in their field, with years of experience.

When you work with Data Resolution, our team monitors and maintains all IT infrastructure including networks, servers, PCs, and mobile devices. We provide a number of services including IT security and private cloud management, backups, and disaster recovery. These services can be provided either remotely or on-site as needed.

Our team creates a customized plan based on each company’s unique needs and requirements. This helps ensure that all issues are addressed so that we are able to provide the most comprehensive solution.

Please contact us for more information about IT outsourcing.