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IT outsourcing

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IT Support and Management Simplified

At Data Resolution, we understand how precious your time is. While your computer network is crucial to your business’ success, you have more important issues to deal with. Our fully managed program is the ideal solution for organizations that demand the utmost in network reliability and quality service. Our team ensures your computer network is running predictably, optimally, and securely.

We provide your company with total IT support and management for a fixed monthly price. This allows you to take advantage of all the benefits of an internal MIS department for a fraction of the cost of staffing one yourself.

Our services reduce the business impact of IT failures by minimizing their occurrence. Any unforeseen issues are dealt with quickly. We cover all aspects of your network including security, data protection, applications, and hardware.

When you outsource the management of your IT resources to us, we look upon it as a partnership. Our comprehensive approach allows us to act as your IT department. By optimizing your network’s performance, we ensure it works at peak efficiency and reliability levels, allowing you to focus on running your business.

Benefits of Our Fully Managed Service

Our services have numerous benefits for organizations of all shapes and sizes. Some of the most notable benefits include:

  • Increased Productivity
    Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures
    Combining preventative maintenance and remote monitoring allows us to minimize failures that could impact your business. This ensures your network always behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance
    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents your organization encounters.

What’s Included

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Backup Software Updates
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

Let Data Resolution show you how our Fully Managed Services can benefit your business. Please contact us for more information.

 

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Managing Today’s Complex IT Environment

Technology is changing the way that people live and work. While many of these changes are designed to make our lives easier, managing today’s complex IT environment can be challenging. This is especially true for large organizations with multiple people and IT systems.

IT System Maintenance

Businesses today often struggle to manage and maintain their IT systems and infrastructure. The pressure for IT leaders to provide new services and more options is greater than ever before. As needs continue to grow and change, IT leaders find themselves scrambling to keep up.

Even with the growth of IT infrastructure, many businesses have cut back or eliminated their IT department in an attempt to save money. Unfortunately, this can have a disastrous effect on the organization’s continued success. Without proper maintenance, organizations are vulnerable to system failure and a wide range of security issues.

Sometimes, organizations rely on employees to handle IT system maintenance. While this might work out for a short while, it’s easy for employees to ignore updates when burdened with other important tasks. Employees often begin delaying updates in an attempt to complete their work. Even with the best intentions to run it later, ignoring these important updates can be detrimental to an organization’s success. The longer a system goes without necessary updates, the more vulnerable it becomes to system and security threats.

When systems go down, the whole organization suffers. Employees must sit around and wait as work goes unfinished. This costs the organization a considerable amount of money in lost time and productivity.

Managed Services for Business

Data Resolution provides Managed Services and IT Outsourcing for organizations. Our services ensure that systems do not go down. Our team performs all necessary patches and updates. We monitor security and system status to ensure optimal performance.

Our team handles all aspects of IT operations. This allows staff and management to focus on growing their business. We have the experience and capability to support even large organizations with multiple employees and IT systems.

Please contact us for more information about our Managed Services for business.

 

 

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Management and Maintenance of the IT Environment

Companies today face many challenges when it comes to the management and maintenance of IT infrastructure. As technologies evolve, keeping IT systems up and running is often crucial to success. Unfortunately, many companies do not have the time or resources needed to adequately maintain their IT systems and infrastructure. This can lead to numerous problems, significantly affecting a company’s earning potential and reputation.

When IT systems go down, it is impossible for staff to properly communicate with customers and potential customers. This leads to costly downtime and can have a negative impact on customer service. This type of situation must be avoided.

Many companies attempt to save money by making employees responsible for IT system maintenance. Unfortunately, most employees will put system maintenance on the backburner as they complete other tasks. This creates a snowball effect as unresolved problems continue to stack up.

Hiring an in-house IT department is not typically an option for companies today. In fact, several larger organizations have already begun cutting their IT department in an effort to save money.

IT outsourcing can help these companies manage and maintain their IT systems and IT infrastructure, without the high costs associated with locating, training, and hiring a full-time IT department.

A Better Solution

Data Resolution offers IT outsourcing to companies across a wide range of industries. Our team of experienced IT professionals provide support and maintenance of IT systems, cloud services, and IT infrastructure. Our services are designed to help keep systems up and running. Our team provides IT support 24 hours a day, 7 days a week, 365 days a year. This helps ensure that systems never go down.

In addition to helping maintain IT systems and infrastructure, outsourcing provides access to a wealth of knowledge from IT professionals. These individuals are experts in their field, with years of experience.

When you work with Data Resolution, our team monitors and maintains all IT infrastructure including networks, servers, PCs, and mobile devices. We provide a number of services including IT security and private cloud management, backups, and disaster recovery. These services can be provided either remotely or on-site as needed.

Our team creates a customized plan based on each company’s unique needs and requirements. This helps ensure that all issues are addressed so that we are able to provide the most comprehensive solution.

Please contact us for more information about IT outsourcing.

 

 

 

 

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Benefits of Managed Services

Managed services refers to the practice of outsourcing IT system maintenance and support. Businesses often take advantage of these services to reduce costs and improve business operations. Outsourcing costs far less than hiring and training an IT department in-house.

There are a number of benefits to managed services. When provided by a competent, experienced provider, these services help ensure that systems remain healthy and secure. Below, we’ll explore the top benefits of managed services.

Increased Productivity

Improperly maintained IT systems can be inefficient. Without proper maintenance, computers run slowly and experience multiple problems. This limits your team’s ability to perform even simple tasks.

Outsourcing to a qualified managed service provider ensures that all updates, patches, and other maintenance services are performed on time. This helps prevent a number of problems caused by viruses, and other issues.

Level the Playing Field

Larger companies often choose to employ a full-time staff of IT professionals. However, small to mid-size businesses don’t typically have the resources needed to do so. By outsourcing your IT system maintenance, you gain access to years of valuable insight and experience for a fraction of the cost.

Eliminate the Chance of System Failure

 System failure can cost a business a significant amount of money. Repair and replacement of IT systems is expensive. Also, when systems go down, employees must sit and wait. In addition to having to pay for their time, you also have to consider the cost of lost revenue when employees aren’t able to do their job.

It’s crucial that systems stay up and running at all times. An experienced managed service provider can make sure that systems do not go down.

Focus on Growing Your Business

 Outsourcing takes the burden of IT system maintenance and repair off the shoulders of employees and management. This allows them to focus on what really matters.

Data Resolution offers managed services for businesses of all shapes and sizes, even large organizations with multiple systems. Our team is well prepared to help keep your IT systems up and running.

Please contact us for more information about our services.