Data Resolution HomepageData Resolution

Business and Government Solutions Provider

managed service provider

By

Are Managed Services Right for Your Business?

From smart phones to desktop computers, organizations rely on technology to complete a number of business processes. Without proper maintenance these systems can go down, affecting productivity and the ability to perform certain tasks. Even a few minutes of downtime can cost a business a significant amount of money. It’s crucial that businesses do all they can to ensure systems and devices stay up and running.

IT Experts

Many companies hire in-house IT staff to perform system maintenance and repairs. While this is an effective solution, it can be difficult to locate quality staff. It’s important that businesses hire experienced individuals if they wish to remain online and connected. Unfortunately, without the proper resources, organizations often don’t know what to look for when searching for IT professionals.

In addition to locating and training IT staff, businesses must keep these individuals on the clock full-time to keep systems operating at maximum efficiency. This can get quite expensive. Most companies simply do not have the resources needed to locate, train, and employ a full-time staff of IT experts.

Managed Services for Businesses of all Shapes and Sizes

Outsourcing to an experienced managed services provider allows organizations to take advantage of all the benefits of an IT team, without the added expense and hassle of hiring and maintaining IT staff in-house. Data Resolution has several years of experience providing quality managed services to businesses across a wide range of industries. Our team provides all necessary updates to ensure optimal performance and prevent a number of security issues caused by improper maintenance.

We monitor and manage all devices including desktops, laptops, and mobile devices. Constant monitoring allows us to catch a variety of issues before they are able to cause a problem. Our services reduce downtime, increase security, and ensure operations continue as normal.

At Data Resolution, we understand that each business is unique. This is why we offer a wide range of managed services. We work directly with each of our clients to evaluate their needs and develop a customized managed service solution.

Please contact us to learn how managed services can benefit your business.

By

Getting the Most Out of Dynamics CRM

Dynamics CRM is a powerful customer relationship management system, used by organizations to manage communications and interactions with existing and potential clients. Dynamics CRM can help an entire organization stay connected to leads and opportunities while streamlining processes and improving productivity among employees.

About Dynamics CRM

Dynamics CRM is a multi-faceted platform. It provides all the tools needed to develop, improve, and retain customer relationships. This is crucial to the success of every business. Dynamics CRM is integrated to allow organizations to make the most of their business relationships.

When used properly, Dynamics CRM provides staff and management with a centralized program where they can easily track and monitor customer interactions. Everything needed is available in one convenient location in an easy to read and understand format. This makes it possible for users of all abilities to use the system regardless of their previous knowledge or experience with similar technology.

Configuration of the CRM allows for the automation of marketing interactions. This helps ensure the right message reaches the right person at exactly the right time.

When provided in the cloud, Dynamics CRM allows users to access and record data from any location in the world. This is ideal for users that travel to meet with clients or potential clients. Dynamics CRM ensures everyone within an organization is always on the same page. When used regularly, the CRM eliminates the chance of delays caused by lost leads or lack of follow-up.

When used properly, Dynamics CRM provides organizations with the information needed for growth and success in the business world. However, organizations must learn how to properly use the system if they wish to realize all of its benefits.

Getting the Most Out Of Dynamics CRM

In order for companies to get the most out of their CRM, they must record every single interaction and communication.  Failing to record these interactions can lead to confusion. Users might contact potential clients multiple times without realizing they already have. This repeated communication can leave the receiving party thinking that your organization lacks order and communication. This is not beneficial to anyone.

Data Resolution has over twenty years of experience working with Dynamics solutions. We can help your business get the most out of Dynamics CRM. Please contact us for more information.

 

 

By

Choosing a Dynamics Hosting Provider

Microsoft Dynamics allows organizations to automate a number of processes. This powerful ERP provides multiple benefits for businesses both large and small. However, management of this ERP can be difficult for IT teams already burdened with multiple maintenance tasks. This is a big part of the reason why several organizations today have chosen to make the switch to the cloud. Moving to the cloud provides a scalable, secure option for businesses of all shapes and sizes.

When provided in the cloud, users can monitor and manage business operations from any location in the world. This makes it possible for users to work remotely, improving worker satisfaction and retention rates. Everything you need is available when you need it from any device that connects to the Internet including a smart phone, desktop, or laptop computer.

Choosing a Dynamics Hosting Provider

You need to take care when choosing a Dynamics hosting provider. It’s important to find a provider with extensive experience supporting the Dynamics environment. Choosing a company that offers managed hosting services helps ensure that necessary maintenance takes place. This is important to the performance and security of your ERP.

Data Resolution has over twenty years of experience providing Dynamics hosting to organizations across a wide range of industries. Our hosting services include Microsoft Dynamics installation, upgrades, patch management, enterprise rollout, and more. We are proud to be a Microsoft-certified managed hosting provider. Our services can save your organization a considerable amount of time, money, and resources over handling Microsoft Dynamics management in-house.

Comprehensive Dynamics Hosting Services

Data Resolution provides a wide range of Dynamics hosting services, each designed to improve performance, reduce costs, and minimize the complexity of managing a rapidly evolving IT environment. Our services include managed hosting, managed applications, and managed cloud.

Data Resolution works directly with each of our clients to develop a cloud hosting solution that meets their needs and requirements. We have years of experience providing quality service and customer support. Our help desk is always just a phone call away.

Please contact us to learn how our Dynamics hosting services can benefit your business

 

 

 

 

By

IT Support and Management Simplified

At Data Resolution, we understand how precious your time is. While your computer network is crucial to your business’ success, you have more important issues to deal with. Our fully managed program is the ideal solution for organizations that demand the utmost in network reliability and quality service. Our team ensures your computer network is running predictably, optimally, and securely.

We provide your company with total IT support and management for a fixed monthly price. This allows you to take advantage of all the benefits of an internal MIS department for a fraction of the cost of staffing one yourself.

Our services reduce the business impact of IT failures by minimizing their occurrence. Any unforeseen issues are dealt with quickly. We cover all aspects of your network including security, data protection, applications, and hardware.

When you outsource the management of your IT resources to us, we look upon it as a partnership. Our comprehensive approach allows us to act as your IT department. By optimizing your network’s performance, we ensure it works at peak efficiency and reliability levels, allowing you to focus on running your business.

Benefits of Our Fully Managed Service

Our services have numerous benefits for organizations of all shapes and sizes. Some of the most notable benefits include:

  • Increased Productivity
    Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures
    Combining preventative maintenance and remote monitoring allows us to minimize failures that could impact your business. This ensures your network always behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance
    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents your organization encounters.

What’s Included

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Backup Software Updates
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

Let Data Resolution show you how our Fully Managed Services can benefit your business. Please contact us for more information.

 

By

IT System Maintenance – Why Outsourcing Makes Sense

Organizations today face unique challenges when it comes to managing their IT environment. These organizations are often responsible for a large number of IT systems and infrastructure. Without proper maintenance, systems can easily go down, causing costly downtime and reducing earning potential. It’s crucial that organizations do all they can to keep IT systems running at peak efficiency.

In-House VS Outsourcing

Until a few years ago, it was common for businesses to have their own IT department. Unfortunately, many organizations have begun cutting their IT department in an effort to save money. While doing so avoids the high costs involved with finding, hiring, training, and maintaining a team of skilled individuals, without proper IT maintenance, organizations stand to lose a significant amount of money.

In an effort to keep systems operating, organizations often put the responsibility of maintenance on their staff. However, this requires employees to stop what they’re working on to perform system maintenance and run updates. As businesses grow, employees typically have multiple responsibilities. On a busy day, IT system maintenance can quickly get put off or forgotten. This can lead to major issues when systems go down.

Outsourcing to a qualified managed service provider provides organizations with access to the knowledge and experience of skilled IT professionals, without the high cost involved with hiring an in-house IT department. In addition to reduced costs, outsourcing ensures that systems remain healthy. This is crucial to the success of every organization today.

Services may vary based on the provider you choose. It’s important to select a company that is able to provide comprehensive IT maintenance and repair. A quality provider will perform all necessary patches, upgrades, and system maintenance on all IT systems including desktops, laptops, and mobile devices.

Maintenance of IT Systems and Infrastructure

Data Resolution offers IT system maintenance for reasonable, fixed firm rates. Our services are designed to keep IT systems and infrastructure up and running. This prevents costly downtime, reduces burden on staff, and ensures that systems are operating when you need them most.

Our team has years of experience and is well prepared to offer organizations of all shapes and sizes a wide range of managed services. Please contact us for more information.