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IT Support and Management Simplified

At Data Resolution, we understand how precious your time is. While your computer network is crucial to your business’ success, you have more important issues to deal with. Our fully managed program is the ideal solution for organizations that demand the utmost in network reliability and quality service. Our team ensures your computer network is running predictably, optimally, and securely.

We provide your company with total IT support and management for a fixed monthly price. This allows you to take advantage of all the benefits of an internal MIS department for a fraction of the cost of staffing one yourself.

Our services reduce the business impact of IT failures by minimizing their occurrence. Any unforeseen issues are dealt with quickly. We cover all aspects of your network including security, data protection, applications, and hardware.

When you outsource the management of your IT resources to us, we look upon it as a partnership. Our comprehensive approach allows us to act as your IT department. By optimizing your network’s performance, we ensure it works at peak efficiency and reliability levels, allowing you to focus on running your business.

Benefits of Our Fully Managed Service

Our services have numerous benefits for organizations of all shapes and sizes. Some of the most notable benefits include:

  • Increased Productivity
    Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures
    Combining preventative maintenance and remote monitoring allows us to minimize failures that could impact your business. This ensures your network always behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance
    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents your organization encounters.

What’s Included

Managed Server

  • 24×7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real time Workstation Optimization
  • Scheduled Preventative Maintenance
  • Managed Network
  • Firewall Management & Maintenance
  • Router/Switch Performance Monitoring

Managed Backup

  • Backup Deployment and Configuration
  • Scheduled Backup Jobs
  • Backup Performance Monitoring
  • Backup Software Updates
  • Data Center Replication & Disaster Recovery Planning

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support

Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan & Report

Let Data Resolution show you how our Fully Managed Services can benefit your business. Please contact us for more information.

 

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IT System Maintenance – Why Outsourcing Makes Sense

Organizations today face unique challenges when it comes to managing their IT environment. These organizations are often responsible for a large number of IT systems and infrastructure. Without proper maintenance, systems can easily go down, causing costly downtime and reducing earning potential. It’s crucial that organizations do all they can to keep IT systems running at peak efficiency.

In-House VS Outsourcing

Until a few years ago, it was common for businesses to have their own IT department. Unfortunately, many organizations have begun cutting their IT department in an effort to save money. While doing so avoids the high costs involved with finding, hiring, training, and maintaining a team of skilled individuals, without proper IT maintenance, organizations stand to lose a significant amount of money.

In an effort to keep systems operating, organizations often put the responsibility of maintenance on their staff. However, this requires employees to stop what they’re working on to perform system maintenance and run updates. As businesses grow, employees typically have multiple responsibilities. On a busy day, IT system maintenance can quickly get put off or forgotten. This can lead to major issues when systems go down.

Outsourcing to a qualified managed service provider provides organizations with access to the knowledge and experience of skilled IT professionals, without the high cost involved with hiring an in-house IT department. In addition to reduced costs, outsourcing ensures that systems remain healthy. This is crucial to the success of every organization today.

Services may vary based on the provider you choose. It’s important to select a company that is able to provide comprehensive IT maintenance and repair. A quality provider will perform all necessary patches, upgrades, and system maintenance on all IT systems including desktops, laptops, and mobile devices.

Maintenance of IT Systems and Infrastructure

Data Resolution offers IT system maintenance for reasonable, fixed firm rates. Our services are designed to keep IT systems and infrastructure up and running. This prevents costly downtime, reduces burden on staff, and ensures that systems are operating when you need them most.

Our team has years of experience and is well prepared to offer organizations of all shapes and sizes a wide range of managed services. Please contact us for more information.

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Benefits of Managed Services

Managed services refers to the practice of outsourcing IT system maintenance and support. Businesses often take advantage of these services to reduce costs and improve business operations. Outsourcing costs far less than hiring and training an IT department in-house.

There are a number of benefits to managed services. When provided by a competent, experienced provider, these services help ensure that systems remain healthy and secure. Below, we’ll explore the top benefits of managed services.

Increased Productivity

Improperly maintained IT systems can be inefficient. Without proper maintenance, computers run slowly and experience multiple problems. This limits your team’s ability to perform even simple tasks.

Outsourcing to a qualified managed service provider ensures that all updates, patches, and other maintenance services are performed on time. This helps prevent a number of problems caused by viruses, and other issues.

Level the Playing Field

Larger companies often choose to employ a full-time staff of IT professionals. However, small to mid-size businesses don’t typically have the resources needed to do so. By outsourcing your IT system maintenance, you gain access to years of valuable insight and experience for a fraction of the cost.

Eliminate the Chance of System Failure

 System failure can cost a business a significant amount of money. Repair and replacement of IT systems is expensive. Also, when systems go down, employees must sit and wait. In addition to having to pay for their time, you also have to consider the cost of lost revenue when employees aren’t able to do their job.

It’s crucial that systems stay up and running at all times. An experienced managed service provider can make sure that systems do not go down.

Focus on Growing Your Business

 Outsourcing takes the burden of IT system maintenance and repair off the shoulders of employees and management. This allows them to focus on what really matters.

Data Resolution offers managed services for businesses of all shapes and sizes, even large organizations with multiple systems. Our team is well prepared to help keep your IT systems up and running.

Please contact us for more information about our services.

 

 

 

 

 

 

 

 

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Will Managed Services Benefit Your Business?

Organizations today rely on technology more than ever before. Technology allows companies to expand their reach and maintain communication with both established and potential clients. It’s crucial that IT systems remain healthy and maintained at all times.

Avoiding System Downtime

Many business owners wonder if managed services are necessary to their operations. These individuals worry that the additional expense will be greater than the benefits. However, without adequate maintenance, IT systems can go down, costing a significant amount of money in repairs.

When computer systems go down, employees are forced to sit around and wait. Even the simplest tasks cannot be completed. It’s crucial that organizations do all they can to avoid system downtime and failure.

Even short periods of system downtime can lead to problems with productivity and lost revenue. Unfortunately, many organizations today do not have the people or resources needed to properly maintain and manage their IT systems. These organizations can benefit from working with a qualified managed service provider.

Data Resolution offers a wide range of services designed to help organizations keep IT systems healthy and maintained. Our experienced team ensures that all patches, updates, and backups are completed as needed.

Our managed services are designed to keep desktops, laptops, smart phones, and other systems running at maximum potential. This increases security, and has a significant impact on productivity. Improved productivity means better use of resources, and increased earning potential.

Our Internet managed services ensure systems remain online and connected. This enables employees to stay in contact with both clients and potential clients, increasing the chance of conversions and repeat business.

Cost-Effective Solution

Our managed services cost less than hiring an IT staff in-house. Our team has the skills and experience necessary to manage and maintain a large number of IT systems. This allows staff to focus their energy on growth and expansion. We provide our services for operations of all sizes, including large companies with several employees.

Data Resolution offers subscription based pricing that is fixed-firm and easy to work with. This helps ensure that organizations get the service they require, without any surprises when it comes to price.

Our managed services are custom tailored to each of our client’s unique needs and requirements. Regardless of the size or scope of the operation, Data Resolution can develop an IT system maintenance plan for your needs. Please contact us for details.