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Are Managed Services Right for Your Business?

From smart phones to desktop computers, organizations rely on technology to complete a number of business processes. Without proper maintenance these systems can go down, affecting productivity and the ability to perform certain tasks. Even a few minutes of downtime can cost a business a significant amount of money. It’s crucial that businesses do all they can to ensure systems and devices stay up and running.

IT Experts

Many companies hire in-house IT staff to perform system maintenance and repairs. While this is an effective solution, it can be difficult to locate quality staff. It’s important that businesses hire experienced individuals if they wish to remain online and connected. Unfortunately, without the proper resources, organizations often don’t know what to look for when searching for IT professionals.

In addition to locating and training IT staff, businesses must keep these individuals on the clock full-time to keep systems operating at maximum efficiency. This can get quite expensive. Most companies simply do not have the resources needed to locate, train, and employ a full-time staff of IT experts.

Managed Services for Businesses of all Shapes and Sizes

Outsourcing to an experienced managed services provider allows organizations to take advantage of all the benefits of an IT team, without the added expense and hassle of hiring and maintaining IT staff in-house. Data Resolution has several years of experience providing quality managed services to businesses across a wide range of industries. Our team provides all necessary updates to ensure optimal performance and prevent a number of security issues caused by improper maintenance.

We monitor and manage all devices including desktops, laptops, and mobile devices. Constant monitoring allows us to catch a variety of issues before they are able to cause a problem. Our services reduce downtime, increase security, and ensure operations continue as normal.

At Data Resolution, we understand that each business is unique. This is why we offer a wide range of managed services. We work directly with each of our clients to evaluate their needs and develop a customized managed service solution.

Please contact us to learn how managed services can benefit your business.

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Getting the Most Out of Dynamics CRM

Dynamics CRM is a powerful customer relationship management system, used by organizations to manage communications and interactions with existing and potential clients. Dynamics CRM can help an entire organization stay connected to leads and opportunities while streamlining processes and improving productivity among employees.

About Dynamics CRM

Dynamics CRM is a multi-faceted platform. It provides all the tools needed to develop, improve, and retain customer relationships. This is crucial to the success of every business. Dynamics CRM is integrated to allow organizations to make the most of their business relationships.

When used properly, Dynamics CRM provides staff and management with a centralized program where they can easily track and monitor customer interactions. Everything needed is available in one convenient location in an easy to read and understand format. This makes it possible for users of all abilities to use the system regardless of their previous knowledge or experience with similar technology.

Configuration of the CRM allows for the automation of marketing interactions. This helps ensure the right message reaches the right person at exactly the right time.

When provided in the cloud, Dynamics CRM allows users to access and record data from any location in the world. This is ideal for users that travel to meet with clients or potential clients. Dynamics CRM ensures everyone within an organization is always on the same page. When used regularly, the CRM eliminates the chance of delays caused by lost leads or lack of follow-up.

When used properly, Dynamics CRM provides organizations with the information needed for growth and success in the business world. However, organizations must learn how to properly use the system if they wish to realize all of its benefits.

Getting the Most Out Of Dynamics CRM

In order for companies to get the most out of their CRM, they must record every single interaction and communication.  Failing to record these interactions can lead to confusion. Users might contact potential clients multiple times without realizing they already have. This repeated communication can leave the receiving party thinking that your organization lacks order and communication. This is not beneficial to anyone.

Data Resolution has over twenty years of experience working with Dynamics solutions. We can help your business get the most out of Dynamics CRM. Please contact us for more information.

 

 

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Choosing a Dynamics Hosting Provider

Microsoft Dynamics allows organizations to automate a number of processes. This powerful ERP provides multiple benefits for businesses both large and small. However, management of this ERP can be difficult for IT teams already burdened with multiple maintenance tasks. This is a big part of the reason why several organizations today have chosen to make the switch to the cloud. Moving to the cloud provides a scalable, secure option for businesses of all shapes and sizes.

When provided in the cloud, users can monitor and manage business operations from any location in the world. This makes it possible for users to work remotely, improving worker satisfaction and retention rates. Everything you need is available when you need it from any device that connects to the Internet including a smart phone, desktop, or laptop computer.

Choosing a Dynamics Hosting Provider

You need to take care when choosing a Dynamics hosting provider. It’s important to find a provider with extensive experience supporting the Dynamics environment. Choosing a company that offers managed hosting services helps ensure that necessary maintenance takes place. This is important to the performance and security of your ERP.

Data Resolution has over twenty years of experience providing Dynamics hosting to organizations across a wide range of industries. Our hosting services include Microsoft Dynamics installation, upgrades, patch management, enterprise rollout, and more. We are proud to be a Microsoft-certified managed hosting provider. Our services can save your organization a considerable amount of time, money, and resources over handling Microsoft Dynamics management in-house.

Comprehensive Dynamics Hosting Services

Data Resolution provides a wide range of Dynamics hosting services, each designed to improve performance, reduce costs, and minimize the complexity of managing a rapidly evolving IT environment. Our services include managed hosting, managed applications, and managed cloud.

Data Resolution works directly with each of our clients to develop a cloud hosting solution that meets their needs and requirements. We have years of experience providing quality service and customer support. Our help desk is always just a phone call away.

Please contact us to learn how our Dynamics hosting services can benefit your business

 

 

 

 

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Using Artificial Intelligence to Increase Threat Protection

Organizations today face numerous challenges when it comes to the prevention of cyber-attacks. While most popular anti-virus programs provide a certain level of defense against these threats, they base their protection on signatures. This means they only protect against known threats experienced before. While anti-virus programs update regularly to include more protection against threats experienced around the world, they don’t provide adequate protection against brand new threats.

Viruses and Malware Pose a Significant Threat to Businesses Today

Viruses and malware mutate all the time, sometimes hourly. This makes signature-based prevention tools obsolete. If companies wish to avoid cyber-attacks, they must think outside the box, or in this case, the traditional anti-virus program.

Advanced Threat Protection

Data Resolution has years of experience providing cloud services to businesses across a wide range of industries. Through the years, we’ve learned quite a bit about threat protection. We keep up with the latest industry trends to ensure we provide our clients with the highest level of protection.

We are proud to provide an integrated threat protection solution that uses artificial intelligence (AI) to block malware and provide protection against script-based, fileless, memory, and external device-based attacks. Unlike traditional endpoint security products that rely on signatures and behavior analysis to locate threats, our advanced threat protection solution utilizes AI to identify and block known and unknown malware running on endpoints. This solution delivers effective protection against all threats without requiring a cloud connection.

Our advanced threat protection solution provides unmatched effectiveness with minimal system impact. The solution protects endpoints without ever affecting the end-user. No other solution provides a higher level of service or protection.

Data Resolution’s full service threat protection solution benefits businesses of all shapes and sizes. Our solution allows organizations to control who, how, and where users can execute scripts. It ensures the management of USB devices by prohibiting unauthorized devices from being used.

At Data Resolution, we understand how important it is that your systems and data are protected. This is why we utilize artificial intelligence-based threat protection. Please contact us for more information.

 

 

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FTP Backup Services Explained

At Data Resolution, we understand how important it is that organizations have continuous access to data. Just one event could end up costing your company a lot of time and money if you aren’t properly prepared. It’s important you do all you can to ensure your data is safe and protected.

Without adequate protection, a disaster can make it impossible to complete everyday tasks. This can cause problems with productivity and affect your ability to track your finances or follow up with leads. This can end up costing your company hundreds of thousands of dollars.

Backup services help ensure your company always has access to systems and data. This enables you to continue business as normal, even in the event of a disaster.

About FTP Backup Services

FTP Backup Services include backups via File Transfer Protocol (FTP) over the Internet to a secure FTP Server. Typically the FTP Server is located in a commercial datacenter away from the source data being backed up.

Since this is an offsite backup, it offers superior protection from fire, floods, earth quakes, and other natural disasters. Users can easily connect and access the backup with only an Internet connection.

Data Resolution offers the following options as part of our FTP Backup Service:

  • Schedule SQL Server, MySQL, and PostgreSQL Backups without interrupting database services
  • Backup an unlimited number of databases without scheduling
  • Send backups to FTP, SFTP, FTPS, NAS, local, network folder, OneDrive Personal, Box, Backblaze B2, or Yandex Disk
  • Send email confirmation on job success or failure
  • Restore backups in one click with backup chain automatically restored in the correct sequence
  • Backup remote SQL databases
  • Backup Azure SQL databases
  • Backup files and folders
  • Send backups to Google Drive or Dropbox
  • Run differential and transaction log backup
  • Send backups to Amazon S3, Azure Storage or
  • OneDrive for Business
  • AES encryption

You have many things to consider when running your business. Business continuity in the event of a disaster should be top of your list. Please contact us to learn more about the backup services we offer and how they can help ensure you’re properly prepared for a disaster.